It's 100% free, confidential, and does not involve any medical or psychiatric treatment. Our peer support facilitators all have extensive mental health training.
Support is available for:
Non-clinical health staff
We have a few options available to choose from:
Individual Peer Support: You will be matched to a volunteer from a similar field and level of training.
Group Peer Support: You will be matched in a group with others from a similar field and level of training, and facilitated by a Hand-n-Hand volunteer.
"Very grateful for the peer support provided - the collegiate discussions, sharing of experiences, etc. My work environment can be very isolating especially during the COVID pandemic, and social interactions with colleagues at my workplaces have dwindled to a minimum. Being able to connect and chat on a regular basis with peers has been a lifesaver."
Andrew (Specialist GP)
How it works
Peer support is a relatively autonomous process - groups decide amongst themselves when to meet, and how often, based what suits their schedules. Most of our existing pairs/groups meet anywhere from once a fortnight to once a month.
Here's what happens after you sign up for peer support:
Phone call. Expect a brief call from our triage team, who will ask about your preferences and motivations, in order to find a person or group that best suits your needs.
Welcome email. You'll receive an email formally welcoming you to the Hand-n-Hand network.
Finding a per supporter. We will find a peer supporter (1-on-1 or group) that fits your needs. This might take some time, depending on the facilitators that are available.
Linking in. You will be introduced to your peer supporter via email. From there, you can arrange a time/frequency to meet that best suits you all.