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Terms of Service

Last updated: 6th of September 2023

Peer Support Participant

 

After submitting the form, your request will forwarded to Our Triage Team who will contact you within 2-4 weeks. Our Triage team are group of volunteer psychiatrists who will discuss your preferences so we can link you in with a facilitator or group who best suits your needs. They may also suggest that peer support is not appropriate for you at this time (for example, if you would benefit from a clinical mental health intervention). For safety reasons, please note we cannot proceed with peer support until the Triage Team contact you.

Hand-n-Hand Peer Support needs to securely store the contact information you provide to us to carry out this peer support service for you. You may withdraw from peer support at any time, and we will delete this information at your request. You may also opt to receive additional correspondence about events, opportunities, and updates about Hand-n-Hand and our partners; these are optional and you may unsubscribe at any time.

Hand-n-Hand does not share your information with any third party, including professional colleges and registration bodies. Identifiable information is only shared internally with the volunteers who require this to render the peer support service to you. De-identified information may be used for research purposes and service delivery reporting requirement. 

Facilitators

After submitting the facilitator form, we will add your name to our database of interested peer support facilitators. We may contact you if we need more information or to clarify anything. Completing Peer Support Training is mandatory for all facilitators once completed we will contact you if there is a participant/group for peer support for whom we think you might be suitable.

 

Participation in peer support is always voluntary - you may withdraw at any time, for any reason.

 

Hand-n-Hand Peer Support needs to securely store the contact information you provide to us to carry out this peer support service. You may withdraw from the service at any time, and we will delete this information at your request. You may also opt to receive additional correspondence about events, opportunities, and updates about Hand-n-Hand and our partners; these are optional and you may unsubscribe at any time.

 

Hand-n-Hand does not share your information with any third party, including professional colleges and registration bodies. Identifiable information is only shared internally with the necessary volunteers and participants as outlined above. De-identified information may be used for research purposes.

 

For more information, please see our Privacy Policy: https://www.handnhand.org.au/privacy

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