Privacy Policy

Last updated: May 1st, 2021

Hand-n-Hand Peer Support Inc. ("us", "we", or "our") operates https://www.handnhand.org.au (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.


By using the Site, you agree to the collection and use of information in accordance with this policy. If you don’t want us to store or process your data anymore, please contact us at handnhandAU@gmail.com.


Information Collection and Use


Many aspects of our Site can be viewed without providing personal information. When using some functions, such as conducting a transaction or registering your interest in an event, we may ask you to provide us with certain personally identifiable information that can be used to contact you. Personally identifiable information may include, but is not limited to your full name, email address, and phone number ("Personal Information").


Like many other sites, we also collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.


In addition, we may use third party services such as Wix and Google Analytics that collect, monitor and analyse this data.


We collect Personal Information and Log Data for the following purposes:

  1. To provide and operate the Site.

  2. To be able to contact users with general or personalised service-related messages and marketing material.

  3. To provide users with ongoing assistance and technical support.

  4. To create aggregated statistical data which may be used to improve our services.

  5. To comply with any applicable laws and regulations.


Communications


Your Personal Information may be used to contact you to provide personalised service-related messages, such as information, reminders, and evaluation material for events for which you have registered. We may also provide you the option to opt in to receive newsletters, marketing, or promotional material from us. You may opt out of newsletters, marketing, or promotional material at any time, however, we may still send you non-promotional communications.

Cookies


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.


Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function as intended


Security


Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Changes To This Privacy Policy


This Privacy Policy is effective as of May 1st, 2021, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.


We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.


If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


Contact Us


If you have any questions about this Privacy Policy, please contact us at handnhandAU@gmail.com.